Let’s Talk
Got a question? Want to learn more about us? Get in touch.
To Reach Us
Notice: UAE: Instant Messaging Channels No Longer Supported
In line with applicable regulatory guidance and industry standards, and to ensure the security, confidentiality, and proper handling of customer and merchant information, PayTabs UAE no longer supports communication via instant messaging or social media platforms, including WhatsApp and similar applications.
Please contact PayTabs UAE only through approved and secure channels:
The Important Instructions for Queries received via Whatsapp
- Please write in your complete message in one go so our team can be well equipped to assist without delay
- Please provide your email address, contact number and MID (If available)
- Whatsapp Support Hours: Sunday – Thursday, 9AM to 6PM, Arabian Standard Time
Working Hours
• KSA & EGYPT: Sunday to Thursday, 8AM to 5PM
• KUWAIT: Sunday to Thursday 9AM to 5PM
• UAE: Monday to Friday 9AM to 6PM
** Time Zones refer to Arabian Standard Time
Eid Mubarak!
During the Eid holidays, our customer Support Team will be on hand at [email protected] to resolve any “Transactions disruption” queries.
Our Support during Eid will be from
• 12th – 17th May
• 1:00 – 4:00 PM (UTC+04:00) / UAE time.
Other Support Channels:
